How can I order more than one hat at a time/ Adjust Item quantity?

• You can add additional items to your order during checkout. Simply select your desired item and click "Buy." On the checkout page, you'll have the option to add more items before completing your purchase.  You may also adjust the quantity of identical items at checkout, if additional quantities are available for purchase.

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Do you offer custom hat orders?

• We do not accept custom hat orders at this time. Our available hats are sold on a first-come, first-served basis. Simple customizations, such as adding or removing embellishments, may be possible. To confirm if your desired revision can be accommodated, please complete the contact form. Most customization options will be clearly indicated on the product page. Please allow 2-4 weeks for items to ship and arrive.

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Do you offer hats that fit smaller or larger head sizes?

• Although most of our hats are designed to fit a wide range of head sizes, we understand that some individuals may require sizes outside the standard range.  Please fill out our contact form with your head measurements. We'll do our best to accommodate your needs if possible.

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Payment Options:

What payment type do you accept?

• We accept all major credit/ debit cards. Affirm and Klarna pay-over-time payment options are also available.

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Shipping Methods and Rates:

• We offer Ground shipping at a fixed rate of $7.99 for USA based customers.

• Alternative shipping rates (i.e. Standard Shipping: Typically 3-5 business days, Expedited Shipping: 2-3 business days, or Overnight Shipping) may vary based on the carrier, weight of the package, and the shipping destination. Rates may range, with higher rates for expedited and overnight shipping. Please contact us  for alternate shipping options and rates.

Order Processing Time:

• Orders are usually processed within 3-7 business days.

• Customized hats may require additional processing time, up tp 14 business days.

Shipping Carriers:

• Common carriers include USPS, FedEx, and UPS.

• Tracking information is provided once the order is shipped.

International Shipping:

• Currently, we do not offer international shipping. We hope to provide this service in the near future.

Shipping Address:

• Must be a valid address within the USA.

• P.O. Boxes may not be eligible for expedited shipping options.

Free Shipping:

• May be offered on orders over a certain amount (e.g., $500 or above).

• Promotions and free shipping offers may change periodically.

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Refund Policy:

Return Eligibility:

• Returns within 14 days of purchase are accepted contingent upon the following:

• Hats must be unworn, undamaged, and in original packaging.

• ***Customized hats are not eligible for returns.

Return Process, Non Refundable and Exchange Policy:

Please complete the contact form if you would like to initiate a return with an explanation of your request along with an attachment of payment. Once the returned hat is received and inspected, a refund is issued to the original payment method. Processing time for refunds is typically 5-10 business days after receipt of item. Customers will be responsible for return shipping costs unless the item sent was not the correct hat.

*Hats with customizations or  personalized hats are not refundable. 

*Clearance, Sample Hats or final sale items are final and non refundable.

We do not offer Exchanges.

Damaged or Defective Items:

   Please reach out to us via the contact form of via email if an item arrives damaged or defective. Photos of the damage may be required before a refund can be provided.

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